Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial problems. Razed Casino encourages players in Australia to make informed decisions, set personal limits and take regular breaks. This page explains practical ways to stay in control, recognise when gambling may be becoming harmful and find further support when it is needed.

Razed Casino operates under a licence issued by the Union of Comoros (Anjouan), reference number ALSI-132405034-FI3, and offers two-factor authentication alongside provably fair technology on all Original games.

Our responsible gaming approach

Responsible gaming means making voluntary and informed choices about whether, when and how much to gamble. Before playing, consider gambling as a paid leisure activity. Any money used should be money you can afford to lose after essential expenses, regular commitments and savings have been considered. Gambling outcomes are uncertain, and no strategy can guarantee a win.

Razed Casino does not present gambling as a source of income, a solution to financial difficulty or a way to recover previous losses. A winning result does not make future results more likely, and a losing result does not create an entitlement to win next time. Each game or wager is separate, so past outcomes cannot be used to predict what will happen.

Players should only gamble when they are in a suitable state of mind. Avoid gambling when affected by alcohol or other substances, when feeling distressed or under pressure, or when gambling is being used to escape personal problems. Do not borrow money, use essential household funds or sell possessions to continue playing.

Questions to consider

Have you decided in advance how much time and money you will spend?
Can you stop playing when you reach your personal limit?
Are you gambling with disposable funds rather than money needed for bills or necessities?
Have you recently increased your spending or the time you spend gambling?
Do you feel anxious, secretive, guilty or frustrated about your gambling?
Have you tried to cut back but found it difficult?
Are you chasing losses by continuing to gamble in the hope of winning money back?
Is gambling affecting your relationships, work, study, sleep or general wellbeing?

A positive answer does not by itself establish a problem, but it may be a useful reason to pause and review your habits. If gambling is causing harm to you or someone close to you, independent support can provide confidential guidance.

Ways to stay in control

Set a clear budget before you start playing and treat that amount as entertainment spending. Once the budget has been used, stop for the day or for the period you have chosen. Do not add funds simply because you have lost money or because you believe a win is due. Keeping a written record of deposits, withdrawals, time spent and results may help you understand your actual gambling activity.

Decide on a spending limit that will not affect rent, bills, food, transport, savings or other essential commitments.
Set a time limit and use a reminder or alarm to help you finish your session.
Take regular breaks and avoid long, uninterrupted gambling sessions.
Do not gamble with borrowed money, credit intended for another purpose or money belonging to someone else.
Keep gambling separate from financial planning and never rely on a possible win to meet a payment.
Avoid chasing losses. Accepting a loss and stopping is safer than trying to recover it through further gambling.
Review your account activity regularly and consider whether your play remains within the limits you set.
Tell someone you trust about your limits if you find it difficult to follow them alone.

Account and play-management features may be available to help players control their activity. Depending on the service and the applicable requirements, these may include deposit limits, loss or spending limits, session reminders, time limits, reality checks, temporary breaks or account closure. The availability and operation of any feature can vary. Read the relevant information carefully and contact the service through the support options displayed on the website if you need help using an available control.

A limit is most useful when it is set before gambling begins. Choose an amount and period that reflect your circumstances, and do not set a limit based on an expectation of winning. If a control is not sufficient, consider taking a complete break or requesting self-exclusion rather than continuing to adjust the limit.

Taking a break or self-excluding

If you feel that gambling is becoming difficult to control, taking a break can create space to reassess your habits. A temporary account restriction, a longer break or self-exclusion may prevent access for a chosen period, subject to the available features and applicable rules. Self-exclusion is a serious step intended for people who want to stop gambling, rather than a tool for managing a single session.

Before requesting a break or self-exclusion, withdraw any eligible balance in accordance with the applicable account terms and make a note of any information you may need. Once a request is made, do not attempt to open another account or use another person's account to continue gambling. Do not ask someone else to place wagers on your behalf. These actions can undermine the purpose of self-exclusion and may create additional financial or personal risks.

If you decide to stop, consider removing saved payment details, blocking gambling-related websites or applications, and asking your bank or payment provider whether gambling transaction controls are available. You may also wish to tell a trusted family member or friend so they can support your decision. These steps can complement, but should not replace, account restrictions or professional assistance.

When someone else may be affected

Problem gambling can affect partners, relatives, friends and other people who share financial or household responsibilities. If you are concerned about another person, avoid providing money for gambling or covering up gambling-related problems. Discuss your concerns when everyone is calm, focus on specific behaviours rather than blame, and encourage the person to seek independent help. Protect your own finances and wellbeing as well.

If there is an immediate risk to someone's safety, contact the appropriate emergency service in your area. Gambling support services can also provide guidance to people affected by another person's gambling, not only to the person who is playing.

Getting help and further information

You do not need to wait for a crisis before asking for help. Australian players can seek confidential advice from an independent gambling support service, a qualified counsellor, a general practitioner or another trusted health professional. Independent services can help with budgeting, urges to gamble, relationship concerns, emotional stress and planning a break from gambling.

The most suitable support will depend on your situation and location. Look for current information from Australian government or state and territory health resources, recognised gambling-help organisations and other qualified providers. Check that the service is independent and that its information is relevant to your circumstances. If you are unsure where to begin, a health professional can help identify an appropriate service.

Speak with a trusted person and explain what support you need.
Contact an independent gambling counsellor or support service for confidential advice.
Ask a general practitioner or mental health professional for help with stress, anxiety, depression or other concerns connected with gambling.
Use available bank, device or website controls to reduce access to gambling payments and content.
Request a break, restriction or self-exclusion through the account support options available on the website.
Seek urgent assistance from the appropriate emergency service if you or another person is at immediate risk of harm.

Razed Casino may ask questions or apply checks intended to support safe and lawful account use. Players should provide accurate information and respond to responsible gaming enquiries honestly. Where account activity suggests that additional support or a restriction may be appropriate, further information may be requested in line with applicable requirements and the site's terms.

This page provides general information and is not medical, financial or legal advice. It does not replace an assessment by a qualified professional or the rules that apply to your account and location. If you are uncertain about gambling, stop playing and obtain independent advice before continuing. Gambling should remain optional, affordable and within your control.